- Resources for mentees
- Resources for mentors
- Other resources
- Regional events
- Best Practice Toolkit
- Recruitment and selection
- Training and development
- Mentor matching system
- Code of ethics
- Programme management
- Safeguarding
- Response to enquiries
- Mentee development
- Responsive to market
- Act on feedback
- Speed Mentoring Events
Recruitment and selection
A good Mentoring Organisation will have a rigorous and robust recruitment and selection process in place for potential mentors and mentees. The organisation should also publish their criteria
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Training and development of mentors
A good Mentoring Organisation must be able to demonstrate that everyone involved in the management and delivery of the mentoring programme is competent to carry out their role or has the appropriate knowledge, skills and experience to carry out their role. Ongoing training and development should be encouraged to ensure their knowledge and skills are kept up to date.
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Mentor matching system
A good mentoring organisation will have a mentor matching process which takes account of the needs and priorities of all parties. The organisation also publishes their criteria.
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Code of Ethics/Conduct
All staff, mentors and mentees adhere to a code of ethics and code of conduct.
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Management of the programme and monitoring of mentor/mentee relationships
The progress of relationships between mentors and mentees is regularly and routinely monitored to determine whether they are functioning successfully.
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Safeguarding
There are appropriate arrangements in place to safeguard both mentors and mentees. The organisation publishes their criteria.
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Response to enquiries
Systems and processes are in place to ensure that all enquiries received from mentors and mentees are responded to in a timely manner.
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Mentee development
Each mentee is given the opportunity to develop their business knowledge and skills through agreed objectives and development activities.
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Responsive to market
A good mentoring organisation identifies changes in the market and responds to them by making suitable refinements and developments to the mentoring service being provided.
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Act on customer feedback
Feedback from customers is collected and used to improve the mentoring service being provided.
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Speed Mentoring Event Toolkit
This Speed Mentoring Event Toolkit, developed by the Small Firms Enterprise Development Initiative (SFEDI), aims to provide an 'off the shelf' guide for organisations that would like to run a speed mentoring event to connect mentors and businesses.
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Mentor organisations
