Resources for mentees
Resources for mentors
Other resources
Regional events
Best Practice Toolkit
Recruitment and selection
Training and development
Mentor matching system
Code of ethics
Programme management
Response to enquiries
Mentee development
Responsive to market
Act on feedback
Speed Mentoring Events

Act on customer feedback

Feedback from customers is collected and used to improve the mentoring service being provided.

Examples of best practice include:

  • Official feedback sessions
  • Mentees/mentors asked for regular direct feedback via questionnaires/ meetings/ surveys
  • Regular review, evaluation of practices, processes and services
  • User groups (on line and in person) to make suggestions for developing and improving services and delivery practices
  • Other organisations operating in the same area/sector

Download - Sample Mentoring Relationship Evaluation Form (MS Word)

Download - Example survey (PDF)

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